At Dr. Paul’s Skin & Hair Clinic – Patna, a franchise partner of Dr. Paul’s Advanced Hair & Skin Solutions Clinics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our clinic, use our services, or interact with us digitally or offline.

1. Information We Collect
We may collect and process the following types of personal data:

Name, age, gender, and contact information (phone number, email address, address)

Medical history and treatment details

Photos or medical images (before/after)

Payment and billing information

Feedback, reviews, or testimonials

2. How We Use Your Information
The data collected is used to:

Provide personalized treatment plans and services

Schedule and manage appointments

Maintain accurate medical records

Respond to inquiries and follow-up on treatment

Send updates, offers, and service-related communications (only with your consent)

Improve our services and ensure quality control in line with Dr. Paul’s brand standards

3. Data Sharing & Disclosure
As a franchise clinic, your data may be securely shared with the central Dr. Paul’s network for quality assurance, medical guidance, training, and brand consistency. We do not sell or share your personal information with third parties for marketing purposes.

Data may be disclosed:

To authorized medical professionals within our network

To comply with legal obligations or law enforcement requests

To third-party service providers (e.g., billing or IT systems), under strict confidentiality

4. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. All staff members handling patient data are trained to follow confidentiality protocols and privacy laws.

5. Retention of Information
We retain your personal data for as long as necessary for treatment continuity, legal compliance, and internal analysis unless a longer retention period is required or permitted by law.

6. Your Rights
You have the right to:

Access or update your personal data

Withdraw consent for marketing communications

Request deletion or correction of your information (subject to legal exceptions)

To exercise any of these rights, please contact us at:
📧 info@drpaulsonline.in
📞 ‪+91 75577 40004‬